Omnichannel Communication
Smooth integration across multiple messaging and voice platforms
Scalable communication | Unified messaging |
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Support scalability to handle increased communication volume without compromising quality or efficiency. | Combine multiple communication channels into a single interface to manage all interactions from one place. |
WhatsApp conversation | Webchat conversation | |
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Facilitate interactive assistants, such as insurance claim processing and flight bookings. Users can chat with our virtual assistants to lodge new claims, follow up on existing claims, or inquire about international flights. | Assist customers with sales and support directly on your website. This interface can seamlessly switch to other communication channels like email, SMS, or WhatsApp. | Businesses can engage customers via email while seamlessly integrating with other platforms like SMS, WhatsApp, and webchat. |
Communication Platforms
✓ WhatsApp
✓ Webchat
✓ Email (IMAP, SMTP)
✓ Telegram
✓ Slack
✓ Microsoft Teams
✓ Facebook Messenger
✓ App SDK (iOS/Android)
✓ SMS